Returns & Exchanges
We want you to be fully satisfied with your Charley Crockett gear; if you are not, we accept returns and exchanges on unworn and unwashed items within 30 days of delivery. Please ensure all original tags are attached and the items are in their original packaging to qualify for a full refund.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare Your Package
Securely pack your items in their original packaging and include the packing slip provided in your digital return confirmation.
- 3.Ship It Back
Affix the prepaid shipping label to your package and drop it off at any authorized carrier location or schedule a pickup.
- 4.Receive Your Refund
Once our warehouse inspects the returned goods, your refund or exchange will be processed within 7-10 business days to your original payment method.