Frequently Asked Questions

Everything you need to know about your Charley Crockett gear and orders.

When will my order ship?

Standard orders are typically processed within 3-5 business days. Once shipped, you will receive a tracking number via email to monitor your delivery status.

Do you offer international shipping?

Yes, we ship to most countries worldwide. Please note that international customers are responsible for any customs duties or import taxes incurred upon arrival.

What is your return policy?

We accept returns and exchanges on unworn and unwashed merchandise within 30 days of delivery. Please ensure all original tags are attached.

How do I care for my apparel items?

To preserve the quality of the prints and fabric, we recommend machine washing cold with like colors and tumbling dry on low heat or hang drying.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), as well as digital payment options like PayPal, Apple Pay, and Google Pay.

Can I change or cancel my order?

Because we aim to process orders quickly, we can only make changes or cancellations within 1 hour of purchase. Please contact our support team immediately for assistance.